Privacy Policy

MemorInk respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services globally, in accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA). By using our services, you agree to this policy.

• Name
   
• Email address
   
• Shipping and billing addresses
   
• Phone number
   
• Order history
   
• Images uploaded to customize your MemorInk case
   
• Payment details (processed securely by third-party providers — we do not store full payment data)
   

• IP address
   
• Browser type
   
• Operating system
   
• Referring URLs
   
• Pages visited, interactions, and time on site
   

We use cookies and similar technologies to remember user preferences, analyze site traffic, and serve relevant advertisements. See Section 10 for more.

We use your information to:

• Process and ship your orders
   
• Provide customer service
   
• Personalize your experience (e.g., showing relevant images or content)
   
• Improve our website, products, and services
   
• Prevent fraud and secure our platform
   
• Comply with legal obligations
   

For individuals located in the EU/EEA, we rely on the following legal bases:

• Contract: To fulfill your order or provide a service you've requested
   
• Consent: For marketing communications and optional data tracking (e.g., cookies)
   
• Legal obligation: To meet legal requirements
   
• Legitimate interest: To improve our products, prevent fraud, or market to existing customers (unless overridden by your rights)
   

If you're located in the EU or EEA, you have the following rights:

• Right to access your data
   
• Right to rectify inaccurate or incomplete data
   
• Right to delete your data ("right to be forgotten")
   
• Right to restrict or object to processing
   
• Right to data portability
   
• Right to withdraw consent at any time
   
• Right to file a complaint with your local data protection authority
   

To exercise these rights, contact us at Support@MemorInkCase.com

If you are a California resident, you have the right to:

• Know what personal data we collect and how it is used
   
• Access a copy of your personal data
   
• Request deletion of your personal data
   
• Opt out of the sale or sharing of personal data (we do not sell personal data)
   
• Correct inaccurate personal data
   
• Limit the use of sensitive personal data (if applicable)
   
• Not be discriminated against for exercising your privacy rights
   

To submit a request, email us at Support@MemorInkCase.com with the subject line “CCPA Request”.

We may verify your identity before fulfilling requests.

We may share your information with:

• Service Providers: Payment processors, shipping providers, hosting companies, customer support platforms, and analytics services (only what’s necessary for them to perform their duties)
   
• Legal Authorities: When required by law or to protect our rights
   
• Business Transfers: If MemorInk is acquired or merged, your data may be transferred to the new entity
   

We do not sell your personal data or share it with third parties for cross-context behavioral advertising.

We are based in the United States, but we may process and store data on servers located around the world. We use safeguards such as Standard Contractual Clauses (SCCs) and other mechanisms to ensure adequate data protection when transferring data internationally.

We retain personal data only as long as necessary to:

• Provide our services
   
• Comply with legal obligations
   
• Resolve disputes
   
• Enforce our agreements
   

Uploaded images are stored temporarily and are only used to render your personalized product or offer customer support.

We use cookies and similar technologies to:

• Remember your login or cart state
   
• Analyze site performance and usage
   
• Serve targeted ads via platforms like Facebook or Google (only if you’ve consented)
   

You can manage cookies via your browser settings. For EU users, we display a cookie banner to manage consent.

Our services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect data from children without parental consent.

We take appropriate security measures to protect your data, including:

• HTTPS encryption
   
• Firewalls and server protections
   
• Data access controls
   
• Secure third-party vendors for payment processing
   

No system is completely secure, but we do our best to protect your information.

We may update this Privacy Policy as needed. We will notify users of significant changes via email or a prominent notice on our website. The effective date will always be listed at the top.

If you have any questions about this Privacy Policy, your data, or your rights, please contact:

MemorInk
Email: Support@MemorInkCase.com